The days when airline companies acted like the clergy of the prehistoric times are long past. Today, airlines have realized the significance of keeping their passengers happy. Even the biggest of fliers today are accordant with the fact that they can survive in this world of competition only.

If they are able to keep their passengers hooked onto them, and this is only possible if they become more and more accessible to the public. That is why the new mantra of the airline industry is Keep Happy, Be Happy.

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